News & Views

Rok - Construction, maintenance and build and social housing company, have just launched their 7th Leading the Way programme.

The programme develops leadership skills for middle managers. The success of previous programmes has seen 360º leadership behaviour scores increase by 20% by the end of the programme compared to the start, and profits equalling four times the cost of the programme added back to the business.

" I have been impressed with the feedback I have gained from people who have taken part in this programme together with the positive images I have received from their line managers on how this has opened people up to new approaches and insights into how they can influence others around them. This has achieved everything I had hoped it would when we set this up a year ago. "

Thank you
Martin Donnachie, Managing Director, Rok Housing

February saw the launch of a new programme for Regional Managers at the giant pet retailer with over 220 stores in the UK.

redsky have just completed a change programme to redesign and launch a Retail Staff Appraisal process across all eight Arcadia brands, incorporating 28,000 staff. The challenge was to develop a process that worked in a busy store environment, needing to be simple, focused and motivational to staff who work between 4 and 37 hours a week and which also would deliver benefits to the business! A further challenge was to deliver an outcome which al eight brands, who work very independently, would buy into. All of these objectives were achieved working to a limited time schedule.