Who We Work With

Retail

Having worked within the retail industry for the last 10 years, redsky have valuable experience and insight into the priorities, challenges and behaviours required for commercial success. We have delivered programmes to buying and merchandising teams, logistics, finance and retail. We have also run cross functional leadership programmes which have achieved significant financial results as well as benefits to organisational team working and sharing understanding departmental and strategic problem solving. We have particular expertise and experience of developing commercial Area Managers.

We are currently working with a number of high profile national and international retail organisations delivering leadership programmes, introduction to management schemes, customer service initiatives as well as sales performance and selling programmes.

All programmes are tailored to specific business needs with a focus on understanding the customer, their needs how to develop managers, teams and individuals, in order to gain commercial advantage and increase profit.

Case Study - Superdrug : Career Development Programme

Career Development Programme

Client Issue

Further to an organisation wide succession plan, gaps were identified at senior levels within the business. In addition, 'at risk' employees were targeted as key personnel to be retained by the company, and a need was identified to develop the leadership talent and cascade a culture of empowering teams for the future.

Solution

Further to a series of assessment centres, a core population of Area Managers were identified to participate in a twelve month programme. The programme commenced with a two day development centre where participants were taken through a series of diagnostic exercises, the outcomes of which generated Personal Development Plans for each delegate and these also dove tailed into the needs of the programme. The delegates were integral to deciding the content of activities of the twelve month programme.

Logistics of the Programme

  • A series of two day residential workshops
  • Live PDPs, supported by an external coach and internal mentor
  • External guest speakers
  • Work placements/ shadowing experiences in other industries
  • Secondments

End Positive Outcome

By the end of the programme, a third of delegates were promoted. Overall leadership performance improved. The programme gained a reputation for being the stepping stone to career advancement and a pivotal reward and recognition tool for the organisation.

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