Bespoke Training Programmes To Support, Improve And Reshape Businesses

THE CHALLENGE

In 2013 Fulcrum embarked on a major programme of change and identified a need to equip its business leaders with change management skills and an ability to adapt and evolve to service a customer focussed culture. Crucial to the success of the change programme was effective collaborative working across departments and a culture of devolved decision making.

It was vital that this did not affect staff morale or confidence and that the company gave individuals the skills and attitudinal tools to deal with the change so that the business could continue to be flexible in the face of future opportunities and challenges.